Product Sourcing

Product Searching

 

Whether you’re looking for a product or a service, tangible or intangible goods, raw materials or components for commerce, industry and technology, Harkness can consummate the deal. We search the world to find you the best product for the best price and the most receptive market. Our vast resources enable us to solve the most perplexing purchasing and product development problems.

See below for detailed information about our sourcing process:

 The Sourcing Process

  • Our client needs a product
  • Harkness helps the client determine his or her specific needs by clearly defining:

Product specifications
Quantity
Date of delivery
Target price
Packaging
Weight and volume
Mode of transportation

Payment terms and options -- Letters of Credit ("L/C"), advance payment, fee-based or final sale commissions -- are discussed and agreed upon.

  • Once all terms are clearly established, Harkness searches the world to find the best product at the most competitive price. We will use every means available to contact suppliers and manufacturers – telephone, fax, e-mail, and even face-to-face visits if necessary.
  • Harkness locates an appropriate supplier, obtains pictures of the product and confirms price and availability. Once the client approves the photograph, a sample is shipped to us for closer inspection. The client is responsible for the cost of the sample and shipment.
  • If the shipped sample serves the client’s need, an "approval of sample" document is signed and submitted to Harkness. The client then signs a non-circumvention agreement, which prevents the client from directly contacting Harkness suppliers for a period of five (5) years.
  • The client then will fax an order form to Harkness (an original will be sent by mail). At this time the client also will provide Harkness with detailed information of L/C payment*, unless payment is being made in advance.
  • Transportation details (air/maritime, cost, date of sailing, insurance) and a delivery date will be arranged and scheduled.
  • If the client desires, Harkness will hire at the client’s expense an independent inspection company to inspect the container before it is shipped to assure that the quality of the product and the quantity shipped is in accordance with the order.
  • After Harkness approves the inspection company’s report, the merchandise is then shipped.
  • Once the merchandise arrives at the destination port, the client may choose any freight forwarded to clear merchandise from Customs.
  • Harkness will attempt to solve any problem between the client and the supplier that may appear at this time or any time during the sourcing and purchasing process.

*Letters of Credit must be confirmed, irrevocable and payable to a U.S. Bank.

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